Store policy

Purposes for which TORO’s collects, holds, uses and discloses personal information

Personal information collected may be used for a number of purposes connected with our business operations, which include the following primary purposes:

  • For the purposes stated on a particular Collection Channel.

  • To maintain and improve the functionality of a Website or Application to provide better service to Website or Application visitors and users, including the compilation and analysis of statistics and trends, the provision of information to you relating to the content available on that Website or Application and any e-commerce transactions conducted via that Website or Application.

  • To fulfil obligations in respect of any sale and purchase contract and/or any other contract between you and TORO’s.

  • To manage your orders and facilitate payment.

  • To send you any technical, administrative or legal notices important to our Websites and Applications.

  • To provide you with information about your transactions (including uploading of, access to, and receipt of, content on a Website or Application and purchase transactions undertaken on a Website or Application), content, services and products.

  • To provide marketing materials and information about our products and services, events, special offers, competitions and promotions via any medium including mail, telephone and, where you have opted in, Electronic Messages or any other form of electronic, emerging, digital or conventional communications channel, or to request your feedback for promotional purposes.

  • To maintain our relationship with you.

  • To respond to customer enquiries or complaints.

  • To manage your employment or process your application for employment with TORO’s, including facilitate effective employment practices.

  • To obtain opinions or comments about products and/or services and to conduct other market research and development (including to record statistical data for marketing analysis).

  • To enter you into and administer promotions.

  • To provide, maintain and improve our products and services.

  • To customise a Website or Application based on your preferences.

  • To allow you to use and enjoy the functionality of a Website or Application.

  • To share with trusted third parties including professional service providers, our related bodies corporate, our franchisees, our suppliers and our promotional partners and other trusted third parties.

  • To share with your social media communities, to the extent allowed by you.

Not providing information

Failure to provide personal information via our Collection Channels may result in you being unable to register for certain products or services, participate in a promotion, access elements of a Website or Application, place orders, make contributions to a Website or Application, and/or TORO’s being unable to provide you with relevant content, products and/or services. For example, we may be unable to process your orders and enquiries, set up an account for you, include you in a promotion, provide you with employment information, or provide you with upcoming promotion, event or product information and/or accept promotion entries (where applicable).

Access to personal information

You are in control of any personal information you provide to us. If at any time, you would like to access, review, correct and/or delete the personal information we have about you, or if you would like to change your preferences for contacts from us, you can let us know via the contact details listed below. Please allow 30 days for this request to be processed.

Your personal information may be stored in different locations depending upon the reason for which you originally submitted the information. If you make an inquiry in relation to your personal information, the more information you can provide us about when you originally submitted your personal information, the quicker McDonald's will be able to retrieve your personal information.

If requested, all reasonable steps to delete personal information will be made, except where it is required for legal reasons. Deletion of information may result in TORO's being unable to facilitate or provide you with information about certain transactions (including the uploading of, access to, and receipt of, content on a Website or Application, and purchase transactions undertaken on a Website or Application), other content, services or product information, upcoming promotions, competitions or event information, and/or provide certain content, products or services.

We are not responsible for removing your personal information from the lists of any third party who has previously been provided your information in accordance with this privacy policy.


Payment methods

Credit / Debit Cards

Offline Payments

Contact Us

If you have any questions about our privacy policy, or any problems or complaints about how we have collected, used, stored, handled and/or disclosed your personal information, please contact us at: